Terms of Service

Last Updated: April 21, 2026

These Terms of Service ("Terms") are a binding legal agreement between AI Recruitment Technologies Inc. ("Company," "we," "us," or "our") and the entity or person ("Customer," "you," or "your") using the Alphie platform and related services (the "Service"). By accessing or using the Service, creating an account, or clicking "I agree" (or similar), you agree to be bound by these Terms. If you are entering into these Terms on behalf of an entity, you represent that you have authority to bind that entity. If you do not agree, do not use the Service.

These Terms incorporate by reference our Privacy Policy and, where applicable, our Data Processing Addendum ("DPA"). Any Order Form, online purchase flow, or written agreement signed by both parties that references these Terms is also incorporated.

"Customer Data" means any data, content, or information submitted to, collected by, or generated through the Service on Customer's behalf, including leads, visitor identifiers, and enrichment results.

"Documentation" means the user guides, technical documentation, and help materials made available by Company for the Service.

"Order Form" means any ordering document or online flow referencing these Terms that specifies the Customer's subscription, fees, and term.

"Personal Information" has the meaning given under applicable privacy law, including the CCPA/CPRA.

"Subprocessor" means any third party engaged by Company to process Personal Information in connection with the Service.

2.1 Description. Alphie is a visitor engagement and identity resolution platform that deanonymizes website visitors, performs enrichment, and supports go-to-market workflows.

2.2 Access. Subject to these Terms and payment of applicable fees, Company grants Customer a non-exclusive, non-transferable, non-sublicensable right during the Term to access and use the Service for its internal business purposes.

2.3 Modifications to the Service. Company may modify, enhance, or discontinue features of the Service at any time. We will not materially reduce the core functionality of the Service during a paid subscription term without reasonable notice.

3.1 Registration. Customer must provide accurate, current, and complete information when creating an account and keep that information up to date.

3.2 Credentials. Customer is responsible for safeguarding account credentials and for all activity occurring under its accounts. Customer must notify Company promptly of any unauthorized access or suspected breach of its account.

3.3 Users. Customer is responsible for the acts and omissions of its authorized users and for ensuring they comply with these Terms.

4.1 Fees. Customer will pay the fees set out in the applicable Order Form or online subscription flow. Except as expressly stated, all fees are non-cancelable and non-refundable.

4.2 Invoicing and Payment. Unless the Order Form states otherwise, fees are invoiced in advance and due within [30] days of the invoice date. Subscription fees charged through an online flow are due on the date of purchase and on each renewal date.

4.3 Taxes. Fees exclude all taxes, levies, and duties. Customer is responsible for all taxes other than those based on Company's net income.

4.4 Late Payment. Overdue amounts accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. Company may suspend the Service for accounts more than [15] days overdue after written notice.

4.5 Auto-Renewal. Unless either party gives written notice of non-renewal at least [30] days before the end of the then-current term, subscriptions automatically renew for successive periods of equal length at Company's then-current rates.

4.6 Price Changes. Company may adjust fees at renewal with at least [45] days' prior notice.

5.1 Term. These Terms begin on the effective date of the Order Form (or account creation, whichever is earlier) and continue for the subscription term stated in the Order Form, subject to renewal under Section 4.5.

5.2 Termination for Cause. Either party may terminate these Terms for the other party's material breach if the breach is not cured within [30] days of written notice.

5.3 Termination for Convenience. Customers on month-to-month plans may terminate at the end of any monthly billing cycle. Customers on annual or multi-year plans may not terminate for convenience except as provided in Section 5.2.

5.4 Suspension. Company may suspend Customer's access to the Service for (a) material breach of these Terms, (b) failure to pay fees when due, (c) risk to the security or integrity of the Service, or (d) where required by law.

5.5 Effect of Termination. Upon termination: (a) Customer's right to use the Service ends immediately; (b) Customer will pay all fees accrued through the termination date; (c) Company will make Customer Data available for export for [30] days, after which Company may delete it in accordance with its retention policies and applicable law; and (d) Sections that by their nature should survive will survive.

Customer will not, and will not permit any user or third party to:

• Reverse engineer, decompile, or attempt to derive the source code of the Service, except as permitted by law

• Resell, sublicense, or make the Service available to any third party (other than Customer's authorized users)

• Use the Service to build a competing product or to benchmark without Company's prior written consent

• Interfere with or disrupt the integrity or performance of the Service, including by scraping, injecting malicious code, or circumventing usage limits

• Use the Service to process data in violation of applicable law, including privacy, consumer protection, employment, and anti-discrimination laws

• Deploy the Service on websites directed primarily at children or in contexts where visitor identification would violate applicable law

• Remove or obscure any proprietary notices displayed by the Service

7.1 Company IP. Company and its licensors retain all right, title, and interest in and to the Service, including all software, models, algorithms, Documentation, and the underlying technology, and all improvements thereto. No rights are granted except as expressly set out in these Terms.

7.2 Customer Data. Customer retains all right, title, and interest in and to Customer Data and the leads generated through its specific instance of the Service. Customer grants Company a non-exclusive, worldwide, royalty-free license to host, process, transmit, and display Customer Data solely to provide and support the Service.

7.3 Usage Data. Company may collect and use aggregated, de-identified data derived from Customer's use of the Service to operate, improve, and develop the Service and Company's products, provided that such data does not identify Customer or any individual.

7.4 Feedback. If Customer provides suggestions, ideas, or feedback about the Service, Customer grants Company a perpetual, irrevocable, royalty-free license to use and incorporate such feedback without restriction or obligation.

8.1 Data Role. For purposes of the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA"), Company acts as a "Service Provider" (or "Processor") with respect to Personal Information processed on Customer's behalf. For purposes of the GDPR, UK GDPR, and other comprehensive privacy laws where applicable, Company acts as a "processor" and Customer acts as the "controller" (or the analogous role).

8.2 Processing Instructions. Company processes Personal Information only on Customer's behalf and for the specific business purposes defined in these Terms and any applicable DPA. Company will not retain, use, or disclose Personal Information for any purpose other than providing the Service, except as permitted by law.

8.2.1 Geographic Scope. The Service is configured to exclude IP addresses originating from the European Economic Area, the United Kingdom, and Switzerland. Customer will not attempt to disable or circumvent this geographic filtering. If Customer expands into these regions, the parties will execute a separate data processing addendum with appropriate transfer mechanisms before the Service is used for such visitors.

8.3 Customer Responsibilities. Because Alphie is deployed on Customer's website to identify visitors, Customer carries the primary legal obligation for transparency.

8.3.1 Notice at Collection. Customer represents and warrants that it maintains a clear and conspicuous Privacy Policy on its website that discloses the use of third-party identity resolution and deanonymization tools generally, rather than identifying a specific named provider, and that its disclosure is sufficient to cover Company's use of one or more such providers in delivering the Service.

8.3.2 Lawful Basis. Customer warrants that it has obtained all necessary consents or has a valid lawful basis to collect the IP addresses and identifiers of its visitors for enrichment through the Service, including under the GDPR and UK GDPR where applicable.

8.3.3 GPC and Opt-Out Signals. Customer agrees to ensure its website recognizes and honors Global Privacy Control ("GPC") signals and other opt-out preference signals required by applicable law. These signals will disable the Alphie tracking script for those users.

8.3.4 Restricted Uses. Customer will not use enriched data to make decisions with legal or similarly significant effects on individuals (including employment, credit, housing, insurance, or education decisions) except as permitted by law and with appropriate human review.

8.4 No Sale or Share of Data. Company does not "sell" or "share" (for cross-contextual behavioral advertising) the Personal Information processed on Customer's behalf.

8.5 Data Subject Requests. Company will handle requests in compliance with applicable privacy laws and notify Customer of any deletions or modifications made to ensure regulatory compliance.

8.6 Subprocessors. Company may engage Subprocessors to provide the Service. A current list of Subprocessors is available on request. Company will impose data protection terms on Subprocessors that are no less protective than those in these Terms and will remain liable for their acts and omissions.

8.7 Security. Company will maintain reasonable and appropriate administrative, technical, and physical safeguards designed to protect Customer Data against unauthorized access, use, loss, or disclosure. A summary of Company's security program is available on request.

8.8 Security Incidents. Company will notify Customer without undue delay (and in any event within 72 hours where required by law) after becoming aware of any confirmed unauthorized access to or disclosure of Customer Data.

8.9 International Transfers. Where Personal Information is transferred from the EU, UK, or Switzerland to a jurisdiction not recognized as providing an adequate level of protection, the parties will rely on the Standard Contractual Clauses or the UK International Data Transfer Addendum.

8.10 Service Quality and Provider Evaluation. During design partner, pilot, or early access engagements, Company may access and review identified visitor profiles for purposes of verifying Service accuracy and evaluating third-party provider performance. Customer may opt out by written notice to legal@meetalphie.com.

Each party may have access to confidential information of the other ("Confidential Information"). The receiving party will (a) use Confidential Information only as needed to perform under these Terms, (b) protect it with at least the same care it uses for its own confidential information (and no less than reasonable care), and (c) not disclose it except to employees, affiliates, and advisors with a need to know who are bound by comparable confidentiality obligations.

The Service may integrate with or link to third-party services (including Slack and other integrations Customer chooses to enable). Company does not control and is not responsible for third-party services, and Customer's use of them is governed by the third party's terms. Customer's election to enable a third-party integration constitutes authorization for Company to exchange Customer Data with that service as needed to provide the integration.

Company may make features available on a beta, early access, preview, or evaluation basis ("Beta Features"). Beta Features are provided "AS IS" without warranty, are excluded from any service level commitment, and may be modified or discontinued at any time. Company's liability for Beta Features is limited to the greatest extent permitted by law.

Portions of the Service use artificial intelligence and machine learning to generate outputs, including enriched profiles, summaries, and recommendations. These outputs are probabilistic and may contain inaccuracies, omissions, or errors. Customer is solely responsible for reviewing and validating AI outputs before relying on them and must not use AI outputs as the sole basis for any decision with legal or similarly significant effects on an individual.

Company will use commercially reasonable efforts to make the Service available, subject to scheduled maintenance, emergency maintenance, and factors outside Company's reasonable control. Specific service level commitments, if any, are set out in the applicable Order Form or SLA.

14.1 Mutual. Each party represents that it has the authority to enter into and perform these Terms.

14.2 Company Warranty. Company warrants that it will provide the Service in a professional and workmanlike manner consistent with generally accepted industry standards.

14.3 Customer Warranties. Customer represents and warrants that (a) it has all rights, consents, and lawful bases necessary to provide Customer Data to Company and to have it processed through the Service; (b) its use of the Service complies with all applicable laws; and (c) the privacy obligations in Section 8.3 are and will remain accurate.

14.4 Disclaimer. EXCEPT AS EXPRESSLY SET OUT IN THESE TERMS, THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." COMPANY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY ENRICHMENT OR IDENTIFICATION RESULT WILL BE ACCURATE OR COMPLETE.

15.1 By Company. Company will defend Customer against any third-party claim alleging that the Service, when used in accordance with these Terms, infringes a U.S. patent, copyright, or trademark, and will pay damages and costs finally awarded (or amounts agreed in settlement).

15.2 By Customer. Customer will defend Company and its affiliates, officers, directors, and employees against any third-party claim arising from (a) Customer Data, (b) Customer's breach of Sections 6, 7.2, or 8.3, (c) Customer's violation of applicable law in its use of the Service, or (d) Customer's deployment of the Alphie script on websites without the required notices or lawful basis.

15.3 Procedure. The indemnified party will (a) promptly notify the indemnifying party of the claim, (b) give the indemnifying party sole control of the defense and settlement, and (c) provide reasonable cooperation at the indemnifying party's expense.

16.1 Exclusion of Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.2 Cap. EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

16.3 Exclusions from Cap. The limitations do not apply to (a) Customer's payment obligations, (b) either party's indemnification obligations, (c) Customer's breach of Section 6 or 7, or (d) liability that cannot be limited under applicable law.

16.4 Basis of the Bargain. The parties agree that the limitations in this Section are a fundamental basis of the bargain and would apply even if a limited remedy fails of its essential purpose.

17.1 Initial Acceptance. Customer accepts these Terms by checking the acceptance box during account registration or by otherwise accessing or using the Service.

17.2 Modifications. Company may update these Terms from time to time. For material changes, Company will provide reasonable advance notice of at least [30] days before the change takes effect. Customer's continued use of the Service after the effective date constitutes acceptance.

18.1 Informal Resolution. Before filing a claim, each party agrees to attempt to resolve the dispute informally by contacting the other and engaging in good-faith discussions for at least thirty (30) days.

18.2 Binding Arbitration. Except for claims for injunctive relief or intellectual property infringement, any dispute will be resolved by final, binding arbitration administered by JAMS under its Comprehensive Arbitration Rules. The arbitration will be held in Wilmington, Delaware (or by video conference).

18.3 Class Action Waiver. CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

18.4 Jury Trial Waiver. TO THE EXTENT A CLAIM PROCEEDS IN COURT, EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY.

18.5 Injunctive Relief. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information.

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Subject to Section 18, the state and federal courts located in Wilmington, Delaware have exclusive jurisdiction over any claim not subject to arbitration.

20.1 Notices. Notices to Company must be sent to legal@meetalphie.com.

20.2 Force Majeure. Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control.

20.3 Assignment. Customer may not assign these Terms without Company's prior written consent.

20.4 Relationship of the Parties. The parties are independent contractors.

20.5 No Third-Party Beneficiaries. These Terms do not create any rights for any third party.

20.6 Export Controls and Sanctions. Customer will comply with all applicable export control and sanctions laws.

20.7 Publicity. Company may identify Customer as a customer and use Customer's name and logo in marketing materials, subject to Customer's trademark guidelines. Customer may revoke this permission at any time by written notice.

20.8 Entire Agreement. These Terms, together with any Order Form, the Privacy Policy, and the DPA, constitute the entire agreement.

20.9 Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect.

20.10 Waiver. No waiver is effective unless in writing.

20.11 Counterparts. These Terms may be executed electronically and in counterparts.

AI Recruitment Technologies Inc.

Email: legal@meetalphie.com

Version 2.1 — Supersedes Terms dated April 17, 2026