Terms & Conditions

2.1 Google OAuth Login

Alphie uses Google's OAuth 2.0 for secure sign-in. When you log in using your Google account:

• Alphie only accesses your name, profile image, and email address for identity verification.
• We do not access or store your Gmail inbox, calendar, or any personal data.
• You can revoke Alphie's access anytime through your Google Account permissions.

You are responsible for maintaining the confidentiality of your credentials and ensuring no unauthorized access to your account occurs.

3.1 License to Use

Alphie grants you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes, subject to these Terms.

3.2 Restrictions

You may not:

• Use the Service to collect or process data unlawfully.
• Reverse-engineer, decompile, or copy any part of Alphie.
• Send spam, phishing, or other unsolicited messages through Alphie.
• Interfere with or disrupt system operations or security.

3.3 Organizational Use

If you use Alphie on behalf of a company or organization, you confirm that you have the authority to bind that entity to these Terms.

4.1 Data Processing

By using Alphie, you authorize us to process visitor, lead, and enrichment data submitted through your website forms, CRM, or integrations.

Data is used only to deliver Alphie's features — including real-time qualification, scoring, enrichment, and routing — and not for unrelated purposes.

4.2 Data Ownership

You retain full ownership of the leads and data collected through Alphie.

We act solely as a processor on your behalf, handling data securely and temporarily.

4.3 AI and Enrichment

Alphie uses third-party APIs and AI models (e.g., OpenAI, Anthropic) to enrich and analyze business data.

Neither Alphie nor our partners use your data for model training or resale.

4.4 Data Protection

We maintain enterprise-grade security, including end-to-end encryption, access control, and regular audits.

Our data handling practices are described in our Privacy Policy, which is incorporated by reference.

5.1 Plans

Alphie offers both Free and Pro plans:

• Free: Up to 100 leads per month, with Slack alerts, bot protection, and scheduling.
• Pro ($49/month): Unlimited leads with real-time enrichment, routing, and priority support.

5.2 Billing

• Paid plans are billed monthly or annually in advance.
• All fees are non-refundable except where required by law.
• You may cancel at any time, and your subscription will remain active until the end of your billing period.

7.1 Disclaimer of Warranties

The Service is provided "as is" and "as available."

Alphie disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

7.2 Limitation of Liability

To the maximum extent permitted by law, Alphie shall not be liable for indirect, incidental, or consequential damages, including lost profits or data.

Our total liability under these Terms shall not exceed the amount you paid to Alphie in the preceding 12 months.