---
title: "What the handoff looks like: from visitor to live chat in Slack | Alphie"
description: "A good-fit company opens your pricing page; seconds later your team has a Slack alert, and one click puts a person in the chat while the visitor is still reading."
last_updated: "2026-11-11"
canonical: "https://meetalphie.com/live-handoff"
---

Live handoff

# What happens when a good-fit company is on your site right now

A company that fits your ICP opens your pricing page. A few seconds later your team has a Slack alert, and one click puts a person in the chat while the visitor is still reading.

On this page On this page

- First, Alphie
- The alert
- The handoff
- If nobody is around
- After a person has talked to them

## First, Alphie

Alphie identifies the company and scores it against your ICP as the page loads. The assistant on your site then offers a few questions picked for that company and where it is in buying, from your playbook. The AI answers from your knowledge base, and once it knows who the company is, it may ask one qualifying question of its own.

## The alert

A company in the fit tiers you chose gets an alert the moment it lands, and any visitor who starts a chat reaches your team whatever their fit. The Slack message carries what a rep would otherwise spend ten minutes looking up:

- the company: industry, size, revenue, stage, location, website and LinkedIn
- the ICP score
- the pages viewed, updating live while the visit lasts
- the conversation so far, in the alert’s thread

Two buttons: **Start chat** and **See this lead**. Once the visitor is talking to the AI, the alert reads Lead Engaged and the button becomes **Join the chat**.

Alerts in Slack, with demo companies.

## The handoff

You click it, and Alphie tells the visitor a person is joining. The chat header switches to your name and photo. You type in Slack; the visitor reads it in the chat panel on your site. You already know the company, the pages and the question, so your first line can be an answer.

The visitor’s side after the handoff, on a demo site.

## If nobody is around

The visitor can book a meeting inside the panel, against your Google Calendar, with a Meet link. If they leave without booking, Alphie finds the people in your buyer roles at that company and writes them a follow-up. It goes to those roles, not to the visitor: Alphie never knows who the visitor was.

## After a person has talked to them

The AI stays out of that visitor’s later sessions. If they come back next week, the conversation picks up where it stopped.

More on the Slack side: [Slack integration](https://meetalphie.com/slack-integration).

### Put a person in the chat while they’re still reading

[Start free](https://q.meetalphie.com/register)[Book a demo](https://q.meetalphie.com/booking/yura-riphyak/demo)

## Sitemap

Every page on this site: https://meetalphie.com/sitemap.md