--- title: "FAQ - Alphie" description: "Common questions about Alphie -- the AI inbound platform that identifies your website visitors, personalizes their experience in real time, and routes high-intent prospects straight to your team." last_updated: "2026-07-08" canonical: "https://meetalphie.com/faq" --- FAQ # Frequently Asked Questions Everything you need to know about Alphie. Can't find what you're looking for? Reach out — a real person, often a founder, will answer. Getting StartedPricingFeatures & FunctionalityPrivacy & SecurityWho It's For ## Getting Started What is Alphie? + Alphie turns your website into an AI-native app. Instead of a static homepage and a generic chat button that treats a two-person startup and a 500-person enterprise exactly the same, Alphie figures out who each visitor is the moment they land, scores them against your Ideal Customer Profile, and proactively shows them the content most likely to convert — a fintech case study for the fintech buyer, a competitor comparison for the visitor who came from a competitor's site. When a high-value prospect is on the page, it pings your team in Slack so a human can jump into the conversation while the visitor is still there. Think of it as an always-on inbound pipeline, not a chat widget. How does Alphie work? + Five steps, all automatic: - 1.Identify and enrich — the second someone lands, Alphie identifies the company behind the visit and enriches it with firmographics like size, industry, and stage. - 2.Score — it scores the visitor against your ICP in real time. - 3.Engage — as the visitor shows intent (scrolling, clicking, time on page), an assistant panel slides in with content tailored to them, not a blank 'Hi, how can I help?' - 4.Hand off to a human — when a high-ICP visitor is active, your team gets a Slack alert with full context, and one click puts you in a live chat from Slack while they're still on the site. - 5.Re-engage — if they leave without converting, Alphie launches a personalized outbound campaign to bring them back. How is Alphie different from a chat widget, a visitor-ID tool, or an outbound platform? + Three different things, three different answers. Chat widgets (Intercom and friends) wait for a click that mostly never comes, and the functionality hasn't really changed in fifteen years — Alphie is proactive, knowing who you are and what page you're on before you type, and leads with content instead of a blank 'Ask me anything.' Visitor-ID tools (Warmly, RB2B) tell you a company visited, usually after the fact in a dashboard you check later when the visitor is long gone — Alphie acts in the moment and routes the high-intent ones to a human in real time. Outbound platforms (Unify, Apollo) chase people who never raised their hand in a channel that gets noisier every year — Alphie works the opposite end: the visitor already chose to come to you, and that moment of self-selected intent is worth far more than a cold touch. How long does it take to set up Alphie? + Will it slow down my website? + ## Pricing How much does Alphie cost? + Is there a free plan? + Is there a minimum traffic requirement? + ## Features & Functionality What does Alphie actually do? + What's included in each plan? + Does Alphie integrate with my CRM and Slack? + How accurate is the identification? + Do you identify individual people, or just companies? + What happens if Alphie can't identify a visitor? + How fast is Alphie? + Can Alphie route leads to the right rep automatically? + Can Alphie personalize what each visitor sees? + ## Privacy & Security What data does Alphie collect about my website visitors? + Is Alphie a data broker? + Do you sell or share visitor data? + Do you use our data to train AI models? + Does Alphie work with EU, UK, or Swiss visitors? + Does Alphie honor Global Privacy Control (GPC) signals? + How is data encrypted? + How do users authenticate to Alphie? + Who at Alphie can access our data? + Where is data hosted? + What happens in the event of a security incident? + Who owns the leads Alphie generates for us? + How long is visitor data retained? + What happens to our data if we stop using Alphie? + Do you have a Data Processing Agreement (DPA)? + ## Who It's For Who uses Alphie? + Do I need technical setup or coding? + Is Alphie intrusive to my visitors? + Does Alphie personalize what my leads see and how we respond? + Still have questions? ### Can't find the answer you're looking for? Our team is here to help — a real person, often a founder, will answer. Request Early Access [Contact Support](mailto:support@meetalphie.com) ## Sitemap Every page on this site: https://meetalphie.com/sitemap.md